Novella Pro FAQ’s
I’m interested in a Novella professional interview. How do I get started?
You can get started for free by signing up for a Novella account. This will allow you to select or create questions for the interview and, if you choose, invite other family & friends to participate in selecting or creating those questions. Before we schedule an interview we’ll setup a call to discuss the filming and location details, and answer any questions you may have about the process. Please contact us here or email us at team@meetnovella.com to schedule a call.
How does a Novella professional interview work?
You can find those details on our Novella Pro webpage. If you have any additional questions that are not answered there or in these FAQ’s, please don’t hesitate to contact us here or email us at team@meetnovella.com.
How do I schedule the interview?
To schedule, you can contact us here, or email us at team@meetnovella.com. Before we schedule an interview we’ll setup a phone call to discuss the filming and location details, and answer any questions you may have about the process.
How much does a Novella professional interview cost?
You can find our current pricing here.
How do I know if Novella Pro is available in my local area?
Novella Pro is available in most urban or suburban areas within the United States. To find out if we’re available in your local area, please contact us here, or email us at team@meetnovella.com.
Can I customize my interview?
Yes, you can. We’re happy to discuss any ideas you have for customizing your interview – please contact us here or email us at team@meetnovella.com to schedule a call.
My loved one has passed away, but we’d still like to professionally capture stories and memories about them. Can you help with that?
Yes, we certainly can, and we have conducted interviewed with families and friends of loved ones that have already passed. Please contact us here or email us at team@meetnovella.com to discuss further.
I have more questions about Novella Pro. Who can I contact?
Feel free contact us here or email us at team@meetnovella.com with your questions – we can also schedule a call to discuss them.